Frequently asked questions
General
Section titled “General”What does “Yachad” mean?
Section titled “What does “Yachad” mean?”Yachad is Hebrew for “together”. That’s what it’s about: not living your faith alone, but with friends and a local church.
Is there Yachad for Android?
Section titled “Is there Yachad for Android?”There is no Android app yet. But the whole app also runs in the browser at app.yachad.social, for example on an Android phone. The browser doesn’t send notifications.
What does Yachad cost?
Section titled “What does Yachad cost?”Yachad is free, for people and churches. There are no ads and no paid visibility.
Is there a chat?
Section titled “Is there a chat?”Yachad has no direct messages between two people. Every date of a plan has a chat for everyone who said yes. For chatting in general, use your WhatsApp group; you can add its link to the group.
Can I post?
Section titled “Can I post?”Not at the moment. Yachad focuses on plans, dates and churches. Posts are switched off for now.
From what age can I use Yachad?
Section titled “From what age can I use Yachad?”From 16; your birthday counts. Additional protection rules apply until 18. See Protection of minors.
Account and privacy
Section titled “Account and privacy”I didn’t receive an activation email.
Section titled “I didn’t receive an activation email.”Check your spam folder. The link is valid for 48 hours. After that, simply register again with the same address.
Who sees that I go to a service?
Section titled “Who sees that I go to a service?”By default only your friends. You can switch to Only me at the date. The church only sees the number, never names.
Does my church see that I looked at it?
Section titled “Does my church see that I looked at it?”No. Churches only see totals, such as how many people listed them as their church.
Who sees where I’ll be in the next few days?
Section titled “Who sees where I’ll be in the next few days?”Only your friends, on your profile in the “Attending” tab. Under My RSVPs on my profile you can set this to Nobody. See Your profile.
How do I change my name or picture?
Section titled “How do I change my name or picture?”Profile → Edit profile. There you change photo, name, username and “About me”.
I forgot my password.
Section titled “I forgot my password.”Tap Forgot password? when signing in and enter your email. You receive a link if there is an account with this address.
How do I delete my account?
Section titled “How do I delete my account?”Profile → Settings → Delete account. After 30 days everything is permanently deleted. See Delete your account and export your data.
I disagree with a decision of the platform team.
Section titled “I disagree with a decision of the platform team.”Reply to the email with the decision or write to contact@yachad.social. See Report and block.
Churches
Section titled “Churches”My church is missing. What now?
Section titled “My church is missing. What now?”In search, tap Suggest a church under “No church found”. If you work for the church, you can apply for access directly.
What does “Basic profile” mean?
Section titled “What does “Basic profile” mean?”A profile from public information that is not managed by the church itself. The details may be out of date. When the church takes over the profile, it shows Verified.
Why do I have to request access to a church or ministry?
Section titled “Why do I have to request access to a church or ministry?”Some churches and ministries approve members, for example a house group or a children’s ministry. The team then sees your name, profile picture and age, not your date of birth and not your RSVPs.
Does Yachad prefer certain denominations?
Section titled “Does Yachad prefer certain denominations?”No. No denomination is shown preferentially, and verified profiles are not ranked higher.
For churches
Section titled “For churches”What does a profile for our church cost?
Section titled “What does a profile for our church cost?”Profile and admin portal are free.
Can several people use the portal?
Section titled “Can several people use the portal?”Yes. Each person gets their own login and a role per ministry. Church admins invite more people under Team. See Team and roles.
Do we see who comes to us?
Section titled “Do we see who comes to us?”No, only the number of RSVPs and interested people per date. You only see names of members you approve yourselves, and even then no RSVPs.
Can we add a donation link?
Section titled “Can we add a donation link?”No. Yachad doesn’t show donation links. You may link to your own website.
Can we import dates from our software?
Section titled “Can we import dates from our software?”Not yet. A calendar import is planned for later.